The May 2011 Issue

Filling The Rural Healthcare Gap Doctors and nurses are often in short supply in rural areas, and hospitals can be few and far between.  Telecommunications … Read more

The April 2011 Issue

Rebuilding After Difficult Times By Tim Ursiny, PhD Like most people today, many individuals in the medical call center industry have had finances devastated, watched … Read more

The March 2011 Issue

Recognizing Panic Attacks in the Medical Call Center By Dr. Nancy O’Reilly Panic attacks affect a person’s behavior, body, and emotions and can be frightening … Read more

The January 2011 Issue

Social Media Medicine By Claudia Volkman Social media has had a huge impact on all industries, and hospitals are no exception.  Despite concerns about patient … Read more

The October 2010 Issue

Telemedicine Pilot Program Improves Geriatric Depression By Molly Merrill Early findings from a pilot study of telemedicine-based care indicate that the technology could be used … Read more