Issues

The current issue of Medical Call Center News. (Scroll down to see past issues.)

The January 2012 Issue

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Winter Weather Can Strain Your Heart American Heart Association offers lifesaving tips The snow and cold winter months can be very hard on people with … Read more

The December 2011 Issue

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ATA Unveils FixLicensure.org to Remove Licensure Barriers, Advance Telemedicine The American Telemedicine Association (ATA) recently launched FixLicensure.org, a new initiative to reform current U.S. medical … Read more

The November 2011 Issue

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Text Messages Remind Grandpa to Take His Meds Mobile health technology is another way medical call centers can keep older adults healthy and living independently. … Read more

The September 2011 Issue

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Virtual Contact Centers Benefit Healthcare By Chad W. Lyne The healthcare industry continues to be one of the nation’s greatest sources of innovation and growth. … Read more

The August 2011 Issue

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Do Mobile Devices Lead to Eye Strain? Several reports indicate that prolonged viewing of mobile devices and other stereo 3-D devices can lead to visual … Read more

The July 2011 Issue

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Stress-Relief for a Healthy Life By Jacqueline Sidman, PhD Everyone knows what stress feels like.  Things seem out of control, your reactions don’t fit your … Read more

The June 2011 Issue

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Avoiding Personality Clashes in the Busy Call Center By Jack N. Singer, PhD. Managing interpersonal conflict in the medical call center is among the most … Read more

The May 2011 Issue

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Filling The Rural Healthcare Gap Doctors and nurses are often in short supply in rural areas, and hospitals can be few and far between.  Telecommunications … Read more