The December 2011 Issue
ATA Unveils FixLicensure.org to Remove Licensure Barriers, Advance Telemedicine The American Telemedicine Association (ATA) recently launched FixLicensure.org, a new initiative to reform current U.S. medical … Read more
ATA Unveils FixLicensure.org to Remove Licensure Barriers, Advance Telemedicine The American Telemedicine Association (ATA) recently launched FixLicensure.org, a new initiative to reform current U.S. medical … Read more
Text Messages Remind Grandpa to Take His Meds Mobile health technology is another way medical call centers can keep older adults healthy and living independently. … Read more
It’s Time to Fix Medical Licensing Laws By Claudia Volkman You’re on a business trip, far from home, when you suddenly become ill. You call … Read more
Virtual Contact Centers Benefit Healthcare By Chad W. Lyne The healthcare industry continues to be one of the nation’s greatest sources of innovation and growth. … Read more
Do Mobile Devices Lead to Eye Strain? Several reports indicate that prolonged viewing of mobile devices and other stereo 3-D devices can lead to visual … Read more
Stress-Relief for a Healthy Life By Jacqueline Sidman, PhD Everyone knows what stress feels like. Things seem out of control, your reactions don’t fit your … Read more
Avoiding Personality Clashes in the Busy Call Center By Jack N. Singer, PhD. Managing interpersonal conflict in the medical call center is among the most … Read more
Filling The Rural Healthcare Gap Doctors and nurses are often in short supply in rural areas, and hospitals can be few and far between. Telecommunications … Read more
Rebuilding After Difficult Times By Tim Ursiny, PhD Like most people today, many individuals in the medical call center industry have had finances devastated, watched … Read more
Recognizing Panic Attacks in the Medical Call Center By Dr. Nancy O’Reilly Panic attacks affect a person’s behavior, body, and emotions and can be frightening … Read more